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SALFORD INSPIRE SCHEME

All new UK and EU undergraduate students who are joining the University of Salford from September 2018 into the first year of a degree/foundation year will be eligible to receive £150 online credit (pro-rata for part-time students) for each year of the minimum duration of their course

FAQs

Terms and Conditions

FAQs

Getting the cashless bursary

Q. How do I get the £150?

A. Once you've completed registration after arriving on campus, check your University email, find the email from ku/oc/eripsni-droflas//ecivres/remotsuc and follow the instructions. This will enable you to log on to www.salford-inspire.co.uk so that you can start spending.

Q. I'm starting my course in January, will I still be able to get the £150?

A. Yes. The award is available for all registration periods students register in.

Q. Can I have the £150 in cash rather than a credit?

A. No. The £150 is only available as a credit to your Inspire account.

Q. Can I transfer my £150 to a friend/relative?

A. No. The credit is not transferable to another individual.

Q. If I'm entitled to the £150 for 2018/19, will the same amount be paid in subsequent years of my course?

A. Yes. A credit of £150 will be made for each year of the scheduled minimum duration of an eligible student's undergraduate degree course.

Q. Can the £150 be withdrawn once it has been credited?

A. Not if it has been spent. In certain circumstances the accounts of students may be frozen closed and any unspent balances removed, e.g. when students leave the University or if there is any misconduct in relation to their accounts.

Eligibility

Q. How do I know if I am eligible?

A. For full details of eligibility please see terms and conditions below

Q. I am joining a four-year integrated master's course at University of Salford in the 2018/19 academic year, am I eligible?

A. Yes, as long as you are a new home or EU student as outlined in the terms and conditions.

Q. I am doing part of my degree at the University, but am usually based at a partner college or another university, am I eligible?

A. No. The current requirement for eligibility is that the whole of the course must be delivered at a University of Salford campus.

Q. What if I'm a second or third year student, or an international student, can I still get the £150?

A. No. To be entitled to the £150, you must be classed as a home/European or Channel Islands/Isle of Man student paying the maximum undergraduate fee (for 2018/19 academic year this is £9,250) and registering either for the first year of an undergraduate course (level 4) or for a foundation course to be delivered by the University at its main campus. International students are eligible for other scholarships and bursaries.

Changes in my circumstances

Q. I am changing courses after my first year at the University and am due to start my new course (year 1) in September 2018. Will I get the £150?

A. No. To be entitled to the £150, you must be a new first year home/EU student registering for a course for the first time in the 2018/19 academic year.

Q. I am eligible for the £150, but what happens if I switch courses part way through 2018/19 or re-start as a first year again in 2019/20?

A. You will receive the £150 in 2018/19 but would not receive it for sitting the first year again. However, provided the award scheme was still running you would receive the award when you registered for and started your second year.

Q. What happens if I interrupt my studies?

A. In the event of a formal interruption to your studies which is agreed with the University, your account would be frozen which means you would not be able to buy anything with any unspent credit until such time as you re-registered and resumed your studies and your account was re-activated. You will not receive any additional credit where your interruption extends the length of your studies.

Q. What happens if I am suspended pending disciplinary action?

A. Your account would be frozen which means you would not be able to buy anything with any unspent credit until such time as your suspension was lifted and your account was re-activated. Re-activation of your account would, however, be dependent on the award scheme still running at the point your suspension was lifted.

You will not receive any additional credit where your suspension extends the length of your studies.

Spending the credit

Q. Where can I spend it?

A. The £150 will come in the form of credit which will be directly credited to your individual Inspire account and can be used to purchase items at the Inspire online shop www.salford-inspire.co.uk John Smith, the current supplier appointed by the University, runs this website.

Q. Will I be able to buy course books with my £150?

A. Yes all the books on your reading lists should be available to be purchased through the Inspire website

Q. Do I have to spend the money all at once?

A. No, but credit must be used before you leave the University at the end of your degree.

Q. Do I have to pay the £150 back when I leave the University?

A. No, this is an award designed to support you in your studies.

Q. Will I receive any unspent credit in cash when I leave the University?

A. No, your account will be closed so you should spend any unspent credit before you leave the University at the end of your degree.

Q. What if I want to buy something that is worth more than £150?

A. You can use your credit towards the cost and top up the difference with your own credit/debit card.

Q. What happens if I have an unspent credit balance at the end of the academic year?

A. It would be rolled over for you to spend in the next academic year provided you register for the next academic year, and the award scheme is still running.

Q. How can I find out which books or materials I need?

A. Your course leader will be in touch to let you know what books and/or materials you might need.

Buying products from the Inspire website

Q. Will the University sort out any problems I have if there is anything wrong with the products I buy (e.g. they are damaged or arrive late)?

A. John Smith is the supplier of the products and all problems should be referred to them. Your statutory rights as a consumer lie against John Smith. In the unlikely event that John Smith does not resolve your problems after having an opportunity to do so, then please report this to us.

Q. What delivery charges are there?

A. For a full breakdown of delivery charges and to find out about delivery times, please visit: www.salford-inspire.co.uk

Q. I've tried using the online store but am having technical problems, who can I contact for help?

A. Contact ku/oc/eripsni-droflas//ecivres/remotsuc

Q. How will you be sharing my data?

A. See the student privacy policy at: https://www.salford.ac.uk/privacy

Q. Who can I ask if I have questions?

A. John Smith is the supplier that the University has appointed to run this award scheme and questions should be directed to them. They have an email address for any queries please email: ku/oc/eripsni-droflas//ecivres/remotsuc

University of Salford Terms and Conditions - University Financial Support Scheme (Inspire Award) - for the academic year 2018/19

1. Award details

The Inspire Award is available to all new full-time and part-time (pro-rata) home/EU fee paying students (defined below) who are registering either for the first year of an undergraduate course for which they are paying the maximum fee (for 2018/19 this is £9250) or for a foundation course, both of which are to be delivered by the University at its main campus. An enhanced award is available to a limited number of students from low income households who live in areas where participation in higher education is low.

The Inspire Award is for use towards the cost of learning resources and associated products at www.salford-inspire.co.uk.

2. Value

a. Basic award: Every home/EU fee paying student has access to £150 for each year of the minimum duration of their course. Part-time students will have access to the same amount as full time students, but their awards will be pro-rated over the scheduled minimum duration of their courses. Eligibility criteria apply (see below).

b. Uplift: Up to 500 students will have access to an uplift of £350 to their basic award making a total annual award of £500. Uplifts are made available to those students who meet certain eligibility criteria as verified by the University's Allocation Panel (see below).

c. How many: Whilst the basic award of £150 will be available to all home/EU students (based on eligibility outlined below), uplifts are currently paid to a maximum of 500 students.

d. Application process: There is no separate application process for either the basic award or uplift. Awards will be made available based on information gained through registration, through student application to the Student Loans Company and from the Office for Students' POLAR and Gaps postcode look up page. Eligibility for an uplift is verified by the Allocation Panel (see below).

3. Eligibility

a. Basic award of £150:

To be eligible for the £150 award, students must in each academic year meet all of the criteria that apply in such academic year. (The criteria below are for students registering for or during the 2018/19 academic year, but are subject to change in subsequent academic years):

  • Course must be delivered by the University and the place of study must be solely the University's main campus.
  • Must be classed as a Home, European or Channel Islands/Isle of Man for fee purposes (referred to in these terms and conditions as 'home/EU'). (The definition of 'home/EU' may be modified for any subsequent academic year).
  • Must be ordinarily resident in the UK (i.e. England, Wales, Scotland and Northern Ireland).
  • Must have consented to the sharing of data submitted to the Student Loans Company.
  • Must have met the required progression criteria for their course.
  • Are not on placement in the academic year for which they are registering (unless on a vocational course, e.g. nursing where placements last less than one year).
  • Are not repeating any academic year (in whole or in part) regardless of the reason
  • Must not have been previously registered with the University for any course except where the student is progressing from a foundation course to the first year of an undergraduate course (level 4).
  • Must be at the correct level of study:

For the 2018/19 academic year:

  • Have registered for and be starting a full-time or part-time undergraduate course at level 4 (first year) to be delivered by the University at its main campus having completed a foundation course, either at the University, a partner college* or another institution AND must be paying the maximum undergraduate fee of £9,250 per year. This includes those students on a Higher National Certificate (HNC) course.
  • Have registered for and be starting a foundation course (level 3) to be delivered by the University at its main campus
    NB: As indicated in section c below, for 2018/19, those students starting a foundation year at a partner institution* campus, will not be eligible for the award as they will only be paying the basic fee
    * Partner colleges for 2018/19 are: Salford City College, Carmel College and Hopwood Hall College

b. Uplift of £350

To be awarded a £350 uplift students must meet all the above criteria plus the following additional criteria:

  • Must be from a low income household (£25,000 per annum or less (see eligibility definitions below))
  • Must be resident in a low participation neighbourhood (see eligibility definitions below)

The £350 uplift will only be made available to students for each year of their courses if:

  1. the University has received proof that they meet all of the applicable eligibility criteria (see requirements below) at the point at which they first register; and
  2. the students are verified by the Allocation Panel (defined below) as being eligible to receive an uplift.

If, in any academic year, the number of students who meet all of the above eligibility criteria exceeds 500 then, at the University's discretion, further categories may be added to the eligibility criteria for such academic year. The University will notify students if any additional information is required from them to prove eligibility against categories which are added.

c. Those not eligible for either the basic £150 award or the uplift

  • Students who are not classed as home/EU for fees purposes, or whose fee status is unresolved.
  • Students entering a course at level 5 (second year undergraduate) or 6 (third year undergraduate).
  • Students deferring entry - subject to awards still being available, students holding offers for a deferred entry will be considered for an award the year they actually start their course.
  • Students studying on a degree apprenticeship course.
  • Students studying with partner organisations for a University of Salford award, including foundation year (applicable for 2018/19).

d. Proof of eligibility for £350 uplift

  • Low income: To evidence 'Low Income' (defined below), students must have provided the relevant Award Authority with sufficient information to enable a full financial assessment to have been carried out prior to the allocation of awards, and consent from the student and their sponsor(s) to share this data. The University will use the result of that assessment to confirm 'Low Income' eligibility. It is the student's responsibility to ensure that the Award Authority has fully carried out the income assessment prior to awards being made available.
  • Low Participation Neighbourhood (POLAR 4, Quintile 1): Residential postcode data will be collected from the University registration forms to prove eligibility.

4. Use of awards

a. Awards are available to spend on a range of learning materials and associated products that are agreed from time to time (see www.salford-inspire.co.uk for more details).

b. Awards are not transferable and cannot be exchanged for cash.

c. Purchases will be subject to applicable postage and packing costs and awards will be used to pay them.

5. Allocation of uplifts of £350

a. The eligibility of students for an uplift is verified when they register for the first year of their course and not in subsequent years.

b. The eligibility of students for an uplift is based on information provided when they register for the first year of their courses and no re-assessment is made if the circumstances of any student change after that time. Awards cannot be paid retrospectively.

c. The maximum award a student may receive is £150 + £350 uplift + £1,000 care leaver award should they be eligible for all three.

d. The Allocation Panel will consist of:

  • Associate Director of Student and Academic Support
  • Head of Student Experience and Engagement
  • Dean of Students
  • Associate Dean (Academic)
  • Deputy Director of Finance
  • Representative of the USSU

In attendance at the Allocation Panel will be the Experience and Engagement Manager and the Customer Services Manager: Student Records.

e. The decision of the Allocation Panel is final. The University will not accept any appeals regarding decisions made by the Allocation Panel.

6. Payment

a. An Inspire account will be created for each eligible student and funds can be spent at www.salford-inspire.co.uk. Basic awards will be credited to accounts as soon as reasonably practicable after the applicable late registration period has closed. Uplifts will be credited to accounts as soon as reasonably practicable after late registration periods for the January and September intakes in each academic year have closed. (This is when the Allocation Panel makes its selection).

b. Students will receive automatic notification that their Inspire account has been credited with the appropriate amount. No money will be paid directly into students' personal bank accounts.

c. Any unused balances remaining at the end of any academic year will be rolled over to the next or any subsequent academic year. Balances will remain available until accounts are frozen or closed.

d. Top-ups may be made to student accounts, by arrangement directly at www.salford-inspire.co.uk. Basic awards and uplifts must have been used up before top-ups will be available to spend.

7. Withdrawal or freezing of the award

a. Changing a course and starting again at level 3 (foundation year) or 4 (first year undergraduate). Students who, having started a course, subsequently change courses starting again at either level 3 or 4, will not be eligible for the award against the new course. The initial credit made will remain in the student's account, but there will be no second payment against the new course. Once the student progresses onto the next level up they will be eligible for the appropriate credit to be made for that year of study.

b. Temporary breaks in study. Students who arrange with the University to interrupt or leave their course on a temporary basis will have their accounts frozen until they resume studies.

c. Suspension of study. If students are suspended by the University, their accounts will be frozen until the suspension has been lifted.

d. Repeat/extended study. Repeat periods of study and temporary breaks in study that lead to repeat periods of study will not qualify for any additional award. The award entitlement is for the scheduled minimum duration of the course and is not extended for any student.

e. Leaving or being removed from the course. Students who leave or are removed from their courses will not be expected to repay the amount of their awards which have already been spent. However, the accounts of these students will be closed and any remaining credit balances will not be available to them and entitlement to all future credits will stop on the date they leave or are removed. Unfulfilled orders (if any) that students have placed, and that have been or will be paid for using the awards, will be cancelled.

f. Misuse/misconduct. Student accounts will be closed and credit balances lost if students misuse or commit any misconduct in connection with their accounts or in other circumstances if the University deems such action to be necessary or reasonable.

g. Awards are subject to availability. The University reserves the right to suspend or withdraw future credits of awards at any time without notice. The University will not be responsible if the crediting of any awards and uplifts is delayed or prevented due to circumstances outside its control.

8. What happens in the unlikely event that anything goes wrong

a. If you have any queries on your Inspire account or items ordered please use the 'contact us' link at www.salford-inspire.co.uk. All queries made to University teams will be referred to that website.

b. No responsibility is accepted by the University for (i) any learning materials or products that are alleged to be lost, damaged, defective or stolen or are alleged either not to have been delivered or to have been delivered late; or (ii) credits of any refunds to student accounts to which students may from time to time be entitled.

c. Although the University will try to ensure that awards and uplifts are made available for each year of the scheduled minimum duration of courses, they cannot be guaranteed and may be withdrawn at any time with or without notice.

9. Student accounts

Students are responsible for all activity on their Inspire accounts and must keep their user names and passwords for those accounts confidential and secure.

10. Changes to these terms and conditions

The University reserves the right to change these terms and conditions at any time. Material changes will be notified to students.

11. The 'legal stuff'

The Inspire Award Scheme is a collaboration between the University and John Smith & Son Group Limited (JSG). JSG is responsible for the Inspire Award website: www.salford-inspire.co.uk and students who buy learning materials and other products via the website are buying them from JSG.

12. Eligibility definitions

  • Low income: Those with an annual household income of £25,000 or less. For full-time students, a full financial assessment must have been carried out by the relevant Award Authority (defined below) and agreement must have been given by the student and their sponsor(s) to share this data. This assessment must have been completed at the time of award allocation and it is the responsibility of the student to ensure this has been completed by the Award Authority.
  • Low participation neighbourhoods: Postcodes that are from time to time classified as 'POLAR 4, Quintile 1' by the Office for Students (OfS) - those wards with the lowest participation for entering Higher Education. For further information, see the following link to the OfS' website: OfS postcodes
  • Ordinarily resident in the UK: Students are ordinarily resident in the UK if they have habitually, normally and lawfully resided in England, Wales, Scotland or Northern Ireland of choice.
  • Award Authority: Student Finance England/Wales/Northern Ireland or Student Awards Agency for Scotland.

Any queries relating to these terms and conditions should be made by emailing: ku/ca/droflas//SUksa