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CONTACT US

Your Local Shop Details | Enquiry Form | Contact Us: Website, Head Office, Shops

John Smith's Online

John Smith's Online Student Store

For web order enquiries email using our contact form below.




Enquiry Form

CANCELLATIONS, ADDRESS CHANGES and RETURN REQUESTS can only be actioned via this enquiry form. Please ensure you provide us with your billing address, registered email address and registered contact number for security purposes.













CONTACT NUMBERS:

1. OUR WEBSITE

General Website Enquiries:

Please use the Enquiry Form above about any order, product or technical query relating to this website.

Telephone: 023 8067 1069

This number is for website orders and enquiries ONLY. If your query is regarding a shop order or enquiry please contact the relevant shop - see details below.

Please note our Customer Service and Returns team operates between 9:30am and 5:00pm GMT Monday to Friday.

CANCELLATIONS, ADDRESS CHANGES and RETURN REQUESTS can only be actioned via the Enquiry Form. Please ensure you provide us with your billing address, registered email address and registered contact number for security purposes.

2. OUR SHOPS

Contact Our Shops:

University of Glasgow. Tel: 0141 342 5986 Email: gu@johnsmith.co.uk
QMUL (Queen Mary University of London). Tel: 020 8981 7942 Email: ku/oc/htimsnhoj//lumq

For a list of all our partner institutions, please go to the John Smith's homepage and either from the list or from the map, select the relevant shop to view the contact details.

To find out the availability of a product or to ask about a title that you can't find on the WEBSITE, please contact us using the Enquiry Form.
To find out the availability of a book from one of our SHOPS, please contact the individual shop - contact details are above.
Please remember to quote the ISBN or product code if you have it (this is the 13 digit product code listed on all book product pages), as this will help us to find the correct book for you.

3. OUR HEAD OFFICE

All Other Enquiries (by post):

John Smith Group Ltd.
Ash House
Headlands Business Park
Salisbury Road
Ringwood
Hampshire
BH24 3PB
UK

NB: This is NOT for individual shop or website enquiries - please telephone the local shop as per list on the Website Contact Us page, or the website if for a web enquiry.

Company Registered Office:
Capella Building
60 York Street
Glasgow
G2 8JX

Company Registered Number: SC006905

Vat Number: GB 887 1365 84