When you think of marketing you may think of the adverts that pop up at the side of your screen or the billboards you see when you're out - all those moments in the day when somebody is trying to grab your attention and sell you something! Marketing is about advertising and communications in part, but it's also about many other things which all aim to create value for customers, from product research and innovation to after-care service and maintaining relationships. It's a rich and fascinating area of management waiting to be explored - so welcome to Marketing!
Jim Blythe's Principles and Practice of Marketing will ease you into the complexities of Marketing to help you achieve success in your studies and get the best grade. It provides plenty of engaging real-life examples, including brands you know such as Netflix and PayPal - marketing is not just about products, but services too. Marketing changes as the world changes, and this textbook is here to help, keeping you up to speed on key topics such as digital technologies, globalization and being green.
PART 1 - Concepts and Contexts
Chapter 1 - Marketing: Managing the Exchange Process
Chapter 2 - The Marketing Environment
PART 2 - Markets and People
Chapter 3 - Consumer Behaviour
Chapter 4 - Business-to-Business Marketing
Chapter 5 - Marketing Research and Information Systems
Chapter 6 - Segmentation, Targeting and Positioning
Chapter 7 - Integrated Marketing Communications
Chapter 8 - International Marketing
PART 3 - Strategy and Stakeholders
Chapter 9 - Marketing Strategy, Planning and Creating Competitive Advantage
Chapter 10 - Marketing Ethics and Corporate Social Responsibility
Chapter 11 - Building Customer Relationships
Chapter 12 - Product Portfolio and Strategic Branding
PART 4 - Marketing in Practice
Chapter 13 - New Product Innovation and Development
Chapter 14 - Pricing and Strategic Decision Making
Chapter 15 - Advertising across Different Media
Chapter 16 - Public Relations and Sponsorship
Chapter 17 - Promotion and Sales
PART 5 - Marketing in Motion
Chapter 18 - Digital Marketing and Social Media
hapter 19 - Managing Distribution and Supply Chains
hapter 20 - Retail and Wholesale Marketing
Chapter 21 - Services Marketing
