Learn to make successful ethic decisions in today's complex managerial environment with Ferrell/Fraedrich/Ferrell's market-leading BUSINESS ETHICS: ETHICAL DECISION MAKING AND CASES, 12E. Packed with cases, exercises and simulations, this applied approach uses a proven managerial framework to address overall concepts, processes and best practices associated with top business ethics programs. You clearly see how to integrate ethics into key strategic business decisions. This thoroughly revised edition highlights new legislation affecting business ethics and offers the most up-to-date examples and best practices of high-profile organizations. Twenty new or updated original case studies provide insights into ethical dilemmas. MindTap digital resources help you master concepts and prepare for exercises, quizzes and exams while a new simulation guides you in making strong ethical decisions.
Part I: AN OVERVIEW OF BUSINESS ETHICS. 1. The Importance of Business Ethics. 2. Stakeholder Relationships, Social Responsibility, and Corporate Governance. Part II: ETHICAL ISSUES AND THE INSTITUTIONALIZATION OF BUSINESS ETHICS. 3. Emerging Business Ethics Issues. 4. The Institutionalization of Business Ethics. Part III: THE DECISION-MAKING PROCESS. 5. Ethical Decision Making. 6. Individual Factors: Moral Philosophies and Values. 7. Organizational Factors: The Role of Ethical Culture and Relationships. Part IV: IMPLEMENTING BUSINESS ETHICS IN A GLOBAL ECONOMY. 8. Developing an Effective Ethics Program. 9. Managing and Controlling Ethics Programs. 10. Globalization of Ethical Decision Making. 11. Ethical Leadership. 12. Sustainability: Ethical and Social Responsibility Dimensions Part V: CASES. Case 1: The Volkswagen Scandal: An Admission to Emission Fraud. Case 2: Uber Hits a Bump in the Road. Case 3: Wells Fargo: The Stage Coach Went Out of Control. Case 4: POM Wonderful: Crazy Healthy! Case 5: Monsanto: A Growing Controversy. Case 6: Starbucks Venti Social Responsibility and Brand Strategy. Case 7: Walmart Juggles Risks and Rewards. Case 8: New Belgium Brewing: Crafting a Fresh Social Responsibility and Sustainability Initiative. Case 9: The NCAA Has Many Balls in the Air. Case 10: Google: The Quest to Balance Privacy with Profit. Case 11: Zappos: Taking Steps towards Maximizing Stakeholder Satisfaction. Case 12: Lululemon: Turning Lemons into Lemonade. Case 13: Insider Trading at the Galleon Group. Case 14: Whole Foods: 365 Degrees of Commitment to Stakeholders. Case 15: Apple Maintains Strong Ethical Roots. Case 16: PepsiCo: Poised to Deal with the Next Generation. Case 17: Fraud in Dixon, IL: All the Queens Horses Could Not Save Her. Case 18: Herbalife Reborn. Case 19: CVS: 'Fired Up' about Social Responsibility. Case 20: Enron: Not Accounting for the Future.
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