ABOUT THIS BOOK
Operations Management
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OPERATIONS MANAGEMENT

PAPERBACK by Slack, Nigel; Brandon-Jones, Alistair

£40.54

ISBN
9781292253961
IMPRINT
PEARSON EDUCATION LIMITED
EDITION
9TH EDITION
PUBLISHER
PEARSON EDUCATION LIMITED
FOR DELIVERY
IN STOCK
FORMAT
PAPERBACK
PAGES
776 pages
PUBLICATION DATE
25 APR 2019

DESCRIPTION

Operations management is important, exciting, challenging ... and everywhere you look! Important, because it enables organisations to provide services and products that we all need Exciting, because it is central to constant changes in customer preference, networks of supply and demand, and developments in technology Challenging, because solutions must be must be financially sound, resource-efficient, as well as environmentally and socially responsible And everywhere, because in our daily lives, whether at work or at home, we all experience and manage processes and operations.

CONTENTS

Part One - Directing the operation 1. Operations management 2. Operations performance 3. Operations strategy 4. Product and service innovation 5. The structure and scope of operations Part Two - Designing the operation 6. Process design 7. Layout and flow 8. Process technology 9. People in operations Part Three - Deliver 10. Planning and control 11. Capacity management 12. Supply chain management 13. Inventory management 14. Planning and control systems 15. Lean operations Part Four - Development 16. Operations improvement 17. Quality management 18. Managing risk and recovery 19. Project management