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WINNER: Independent Press Award 2021 - Marketing & Public Relations categoryWINNER: NYC Big Book Award 2020 - Sales and Marketing categoryWINNER: The Stevie Awards 2020 - 'Book of the Year' Silver award, Women in Business categoryWritten by the award-winning storyteller Miri Rodriguez at Microsoft, this actionable guide goes beyond content strategy and, instead, demonstrates how to leverage brand storytelling in the marketing mix to strengthen brand engagement and achieve long-term growth, with advice from brands like Expedia, Coca Cola, McDonalds, Adobe and Google. Despite understanding essential storytelling techniques, brands continue to explain how their product or service can help the customer, rather than showcasing how the customer's life has changed as a result of them. Brand Storytelling gets back to the heart of brand loyalty, consumer behaviour and engagement as a business strategy: using storytelling to trigger the emotions that humans are driven by. It provides a step by step guide to assess, dismantle, and rebuild a brand story, shifting the brand from a 'hero' to 'sidekick' mentality, and positioning the customer as a key influencer to motivate the audience.Simplifying where to begin, how to benchmark success and ensure a consistent brand voice throughout every department, this book clearly shows how readers can align an emotive connection with the customer's personal values, experiences and aspirations, and how that will enable brand leaders, employees and influencers to celebrate and strengthen brand engagement for the long-term, rather than simply trying to win it.Clarifying why machine-learning, AI and automation only tell one side of the story, this book will inspire you with cutting edge interviews and case studies from leading brands like Expedia, Coca Cola, McDonalds, Adobe and Google, to tap into authentic brand loyalty and human connection.
Chapter - 01: What is brand storytelling and why is it important?; Chapter - 02: Brand, business, customer? Where to begin in building your brand story; Chapter - 03: The five essential elements to humanize your brand through storytelling; Chapter - 04: Assessing and dismantling your current brand story to redesign a customer-led narrative; Chapter - 05: Shifting the role of your brand from hero to sidekick in your brand story, giving your customer the starring role; Chapter - 06: Bring your story to life with the sixth storytelling element - Passion; Chapter - 07: How to integrate brand storytelling into your marketing mix; Chapter - 08: Embracing dark social, immersive and data-driven storytelling; Chapter - 09: Why 'personal branding' your leaders is a key pillar of brand storytelling success; Chapter - 10: The power of advocacy - Using employees and influencers to celebrate your story; Chapter - 11: Inspire your brand story - Interviews with leading storytellers around the world; Chapter - 12: How to align and integrate brand storytelling into every department; Chapter - 13: Benchmarking and measurement - How do you know your brand storytelling is working?; Chapter - 14: The future of brand storytelling - How machine, AI and automation can only tell one side of the story