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From bestselling author Michael Armstrong comes a new edition of the business staple, How to Manage People. Providing valuable insight into the skills required to be an effective manager, this one-stop guide to people management will help you get the best from your staff through motivation, reward and leadership. Fully updated for 2019, this 4th edition now features even more practical exercises, useful templates, and top tips, alongside advice on managing virtual teams, enhancing employee engagement and managing conflict. Essential reading for anyone who wants to get the best from their teams, How to Manage People distils the essence of good management into one handy, easy-to-use book.The Creating Success series of books...Unlock vital skills, power up your performance and get ahead with the bestselling Creating Success series. Written by experts for new and aspiring managers and leaders, this million-selling collection of accessible and empowering guides will get you up to speed in no time. Packed with clever thinking, smart advice and the kind of winning techniques that really get results, you'll make fast progress, quickly reach your goals and create lasting success in your career.
Chapter - 01: Managing people - what managers do; Chapter - 02: Treat people right; Chapter - 03: Leadership; Chapter - 04: Motivating people; Chapter - 05: Enhancing engagement; Chapter - 06: Organizing people; Chapter - 07: Team building; Chapter - 08: Delegating; Chapter - 09: Defining work; Chapter - 10: Managing performance; Chapter - 11: Helping people to learn; Chapter - 12: Selection interviewing; Chapter - 13: Rewarding people; Chapter - 14: Managing change; Chapter - 15: Managing conflict; Chapter - 16: Handling people problems