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ABOUT THIS BOOK
Successful IT Outsourcing: From Choosing a Provider to Managing the Project
£138.00

SUCCESSFUL IT OUTSOURCING: FROM CHOOSING A PROVIDER TO MANAGING THE PROJECT

HARDBACK BY SPARROW, ELIZABETH

£138.00

ISBN
9781852336103
IMPRINT
SPRINGER LONDON LTD
 
 
EDITION
PUBLISHER
SPRINGER LONDON LTD
STOCK FOR DELIVERY
PRINTED ON DEMAND - POD
FORMAT
HARDBACK
PAGES
272 pages
PUBLICATION DATE
15 MAY 2003

DESCRIPTION

The first book to provide practical guidance on how to get the most from an outsourced IS service and written specifically for IS and IT professionals and not senior business managers.

CONTENTS

Introduction to Outsourcing The Case For and Against Outsourcing Objectives and Parameters for Outsourced Services Choosing a Service Provider Managing Performance Measuring Performance Risks and Controls When Outsourcing Fails to Deliver ASPs, WASPs and the Future of Outsourcing