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ABOUT THIS BOOK
Managing Airports: An International Perspective

£41.99

MANAGING AIRPORTS: AN INTERNATIONAL PERSPECTIVE

PAPERBACK by Graham, Anne (University of Westminster, UK)

£41.99

ISBN
9781138285347
IMPRINT
ROUTLEDGE
 
 
EDITION
5TH NEW EDITION
PUBLISHER
TAYLOR & FRANCIS
FOR DELIVERY
IN STOCK
FORMAT
PAPERBACK
PAGES
428 pages
PUBLICATION DATE
05 JUN 2018

DESCRIPTION

Managing Airports presents a comprehensive and cutting-edge insight into today's international airport industry. Approaching management topics from a strategic and commercial perspective, rather than from an operational and technical viewpoint, the book provides an innovative insight into the processes behind running a successful airport. This fifth edition has been fully revised and updated to reflect the many important developments in the management of airports including: * New content on: evolving airline models and implications for airports, self-connection, digital marketing, sensor and beacon technology, policy decisions and economic benefits, and climate change adaptation. * Updated and expanded content on: airport privatisation, economic regulation, technology within the terminal, non-aeronautical innovations, service quality and the passenger experience. * New and updated international case studies to show recent issues and theory in practice. Updated case studies from emerging economies such as China, India, and Brazil. Accessible and up-to-date, Managing Airports is ideal for students, lecturers and researchers of transport and tourism, and practitioners within the air transport industry.

CONTENTS

1 Introduction 2 The structure of the airport industry 3 Airport economics and performance benchmarking 4 The airport-airline relationship 5 Airport operations 6 Airport service quality and the passenger experience 7 Provision of commercial facilities 8 Airport competition and the role of marketing 9 The economic and social impact of airports 10 The environmental impact of airports 11 Future prospects