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ABOUT THIS BOOK
Theory and Practice of Change Management, The
£55.99

THEORY AND PRACTICE OF CHANGE MANAGEMENT, THE

PAPERBACK BY HAYES, JOHN

£55.99

ISBN
9781137275349
IMPRINT
PALGRAVE
 
 
EDITION
4TH ED. 2014
PUBLISHER
PALGRAVE MACMILLAN
STOCK FOR DELIVERY
New product available - 9781352001235
FORMAT
PAPERBACK
PAGES
548 pages
PUBLICATION DATE
12 MAR 2014

DESCRIPTION

John Hayes's bestselling textbook equips students with all the skills they will need as future managers to successfully diagnose the need for and implement change. It offers unrivalled breadth, covering all of the key theories, tools and techniques on organisational change. The book is underpinned by a theoretical framework based on a process model of change, which views change as a flexible, yet controlled sequence of events. Offering a strong practical orientation, the book is supported by a comprehensive selection of real-world examples and case studies, as well as `Change Tools' that invite students to apply theories to real change scenarios.The book is ideal for final-year business undergraduates as well as MBA and postgraduate students who are taking modules in change management or organisational change. It is also well used by change practitioners and consultants.

CONTENTS

PART I: MANAGING CHANGE: A PROCESS PERSPECTIVE.- 1. Process Models of Change.- 2. Leading Change: A Process Perspective.- 3. Patterns of Change.- PART II: RECOGNISING THE NEED FOR CHANGE.- 4. Recognising the Need or Opportunity for Change.- 5. Starting the Change.- 6. Building Change Relationships.- PART III: DIAGNOSING WHAT NEEDS TO BE CHANGED.- 7. Diagnosis.- 8. Gathering and Interpreting Information.- PART IV: LEADING AND MANAGING THE PEOPLE ISSUES.- 9. The Role of Leadership in Change Management.- 10. Power, Politics and Stakeholder Management.- 11. Communicating Change.- 12. Motivating Others to Change.- 13. Supporting Others through Change.- PART V: PLANNING.- 14. Shaping Implementation Strategies.- 15. Developing a Change Plan.- 16. Types of Intervention.- 17. Action Research.- 18. Appreciative Inquiry.- 19. Training and Development.- 20. High Performance Development.- 21. Business Process Reengineering.- 22. Lean.- 23. Culture Profiling.- 24. Selecting Interventions.- PART VI: IMPLEMENTING CHANGE AND REVIEWING PROGRESS.- 25. Implementing Change.- 26. Reviewing and Keeping the Change on Track.- PART VII: SUSTAINING CHANGE.- 27. Making Change Stick.- 28. Spreading Change.- PART VIII: LEARNING.- 29. Individual and Collective Learning.- 30. Pulling it All Together: A Case Study.