The whole is harmony, not discord. Based on fourteen years of research involving nearly 50,000 managerial respondents and on the authors' extensive experience in international business, this book compares the cultural values of more than forty nations. With humour, cartoons, and an array of business examples, the authors demonstrate how cross-cultural competence and the reconciliation of cultural differences can cause whole organizations to grow healthier, wealthier and wiser.
Introduction.
Universalism-Particularism: The Dilemma.
Reconciling Universalism and Particularism: Stories and Cases.
Individualism-Communitarianism: The Dilemma.
Reconciling Individualism and Communitarianism: Stories and Cases.
Specificity-Diffuseness: The Dilemma.
Reconciling Specificity and Diffuseness: Stories and Cases.
Achieved-Ascribed Status: The Dilemma.
Reconciling Achieved with Ascribed Status: Stories and Cases.
Inner Direction versus Outer Direction: The Dilemma.
Reconciling Inner and Outer Direction: Stories and Cases.
Sequential and Synchronous Time: The Dilemma.
Reconciling Sequential and Synchronous Time: Stories and Cases.
Appendix 1 -
Dilemma Theory and Its Origins.
Appendix 2 -
Exercises in Reconciliation.
Appendix 3 -
Measuring Transcultural Competence: Old and New.
Questionnaries.
Appendix 4 -
The Space Between Dimensions.
Bibliography.
Filmography.
Index.
