For undergraduate or MBA courses in Supply Chain Management. This text takes a strategic, managerial, and cross-functional view of supply chain management, enabling managers to participate in the vision and implementation of world-class supply chain networks. To achieve this, the book introduces a Supply Chain Roadmap process model as a guiding framework for designing and implementing integrated supply chains. Students gain the knowledge and analytical tools to perform analysis and act as change agents within their organizations.
Part I: The Building Blocks of Supply Chain Management 1. Supply Chain Management and Competitive Strategy 2. Customer Fulfillment Strategies 3. Process Thinking: SCM's Foundation 4. The New Product Development Process: Managing the Idea Infrastructure 5. The Order Fulfillment Process: Managing the Physical Flow Infrastructure Part II: Designing the Supply Chain 6. Scanning and Global Supply Chain Design 7. Supply Chain Mapping 8. Supply Chain Cost Management 9. Core Competencies and Outsourcing 10. Supply Chain Rationalization and Role Shifting Part III: Collaborating Across the Supply Chain 11. Relationship Management 12. Information Sharing 13. Performance Measurement 14. People Management: Bridge or Barrier to SCM 15. Collaborative Innovation
