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UNIASITSHOULDBE FAQS

The University and John Smith's have devised this list of Frequently Asked Questions (FAQs) to help students better understand the UniAsItShouldBe scheme

Getting the cashless bursary - Pilot Scheme

Q. What is the scheme designed to achieve?

A. The scheme is designed to reward participation in activities that will help you in your progression through the University and in achieving employment outcomes. It provides you with credit on an account which then gives access to a range of items to enhance your learning, belonging or your ability to succeed.

Q. How do I get the £150?

A. The first instalment of £50 will be awarded to you when you complete full enrolment at the University. You will then get 2 further instalments at key points during your first year of study. One will be released after week 6 of your programme if you have completed sufficient activity to enable you to have received the Diagnostics Action Plan. The criterion relating to the other instalment which will be paid in the autumn will be communicated in due course. This is a pilot scheme (not offered to entrants joining earlier in the year) and so you may be expected to take part in some evaluation activity of the scheme to help improve its future operation.

Q. How will I know when my awards have been made?

A. Login to your University email. Look for an e-mail from ku/oc/ebdluohstisainu//ecivres/remotsuc and follow the instructions. This will enable you to log on to the UniAsItShouldBe website, so that you can start spending your award. Each time a new award is made you will be notified in the same way.

Q. I'm starting my course in January 2019; will I be able to get the £150?

A. Yes. The award is a pilot scheme for all new Full-Time Undergraduate students commencing their studies (at level 3 or 4, based on the University campus) in January 2019 or May 2019 studying a two, three or four year programme. The award is available only to those starting at the normal beginning of the course and not those entering via advanced entry.

Q. I am studying part time; will I still be eligible for the award?

A. No. As this is a pilot, the award is limited to full time students only at this time.

Q. If I'm entitled to the £150 for 2018/19, will the same amount be paid in subsequent years of my course?

A. This is a pilot scheme at this stage - any decision regarding subsequent years of study will be published to you at the end of the trial period. However, at the current time, it is anticipated that the scheme may have a full rollout phased from September 2019.

Q. Can the £150 be taken back from me once it has been credited?

A. Not if it has been spent. Also there is no requirement to spend all the funds in your first year, unspent funds could be rolled into subsequent years to help with costs later in your period of study. In certain circumstances the accounts of students may be frozen or closed and any unspent balances removed, e.g. when students leave the University or if there is any misconduct in relation to their accounts.

Eligibility

Q. How do I know if I am eligible?

A. The award is a pilot scheme for all new Full-Time Undergraduate students commencing their studies (at level 3 or 4, based on the University campus) in January 2019 or May 2019 on a two, three or four year programme. All new Home/EU/International foundation year and 1st year Undergraduate students joining the University of Bolton in January 2019 and May 2019 are eligible for the award.

Q. I am joining a four-year course at University of Bolton in January 2018/19 academic year, am I eligible?

A. Yes, as long as you satisfy the other eligibility criteria.

Q. I am enrolled with the University, but am based at a partner institution including another university or a college, am I eligible?

A. No. The current requirement for eligibility is that the whole of the course must be delivered at a University of Bolton campus (or at the location of any associated placements if applicable). Apprentices primarily based at their employer are not currently eligible.

Q. What if I'm a second or third year student, can I still get the £150?

A. No. To be entitled to the £150, you must be classed as a brand new foundation year or first year student who has commenced their studies in January 2019 or May 2019.

Changes in my circumstances

Q. I am changing courses after my first year at the University and am due to start my new course in January 2019. Will I get the £150?

A. No. To be entitled to the £150, you must be a brand new first year Home/EU/International student registering for a course for the first time in January 2019 or May 2019.

Q. I am eligible for the £150, but what happens if I switch courses part way through 2018/19 or re-start as a first year again in 2019/20?

A. This is a pilot scheme at this stage - any decision regarding subsequent years of study will be published to you at the end of the trial period.

Q. What happens if I interrupt my studies?

A. In the event of a formal interruption to your studies which is agreed with the University, your account would be frozen which means you would not be able to buy anything with any unspent credit until such time as you re-registered and resumed your studies and your account was re-activated. You will not receive any additional credit where your interruption extends the length of your studies.

Q. What happens if I am suspended pending disciplinary action?

A. Your account would be frozen which means you would not be able to buy anything with any unspent credit until such time as your suspension was lifted and your account was re-activated. Re-activation of your account would, however, be dependent on the award scheme still running at the point your suspension was lifted. You will not receive any additional credit where your suspension extends the length of your studies.

Spending the credit

Q. Where can I spend it?

A. The £150 will come in the form of credit which will be directly added to your individual Unisasitshouldbe account and can be used to purchase items at the Uniasitshouldbe online website at www.uniasitshouldbe.co.uk. John Smith's, the partner appointed by the University, runs this website. During or resulting from the pilot, consideration may be given to whether the range of products available should be amended or whether any further outlets in which you can spend this credit should be introduced, although no such decision has been made at this point.

Q. Will I be able to buy course books with my £150?

A. Yes all the books on your reading lists should be available to be purchased through the UniAsItShouldBe website - in addition to a range of other resources designed to help with your studies. The scheme is designed to complement any mandatory resources provided to you under the 'no hidden extras' scheme which would not need to be purchased using these funds.

Q. Do I have to spend the money all at once?

A. No, these funds are designed to support you during the course of your studies. You can carry credit over to later in the year or to subsequent years to provide help in the later stages of your programme although it cannot be carried beyond the time you leave the University.

Q. Do I have to pay the £150 back when I leave the University?

A. No, The credit is not a loan and you do not have to pay it back. This is an award designed to support you in your studies.

Q. Will I receive any unspent credit in cash when I leave the University?

A. No, your account will be closed so you should spend any unspent credit before you leave the University at the end of your degree.

Q. What if I want to buy something that is worth more than the credit I currently have in my account?

A. You can use your credit towards the cost and top up the difference with your own credit/debit card.

Q. What happens if I have an unspent credit balance at the end of the academic year?

A. It would be rolled over for you to spend in the next academic year provided you register for the next academic year, and the award scheme is still running.

Q. How can I find out which books or materials are recommended for me?

A. Your course leader will advise you regarding books and/or materials they would recommend as being desirable to assist you with your studies.

Buying products from the Uniasitshouldbe website

Q. Will the University sort out any problems I have if there is anything wrong with the products I buy (e.g. they are damaged or arrive late)?

A. John Smith's is the supplier of the products and all problems should be referred to them. Your statutory rights as a consumer lie with John Smith's. You should contact: ku/oc/ebdluohstisainu//ecivres/remotsuc

Q. What delivery charges are there?

A. For a full breakdown of delivery charges and to find out about delivery times, please visit: www.uniasitshouldbe.co.uk

Q. I've tried using the online store but am having technical problems, who can I contact for help?

A. Contact: ku/oc/ebdluohstisainu//ecivres/remotsuc

Q. How will you be sharing my data?

A. See the student privacy policy on the University of Bolton website or download it here.

Q. Who can I ask if I have further questions?

A. John Smith's is the partner that the University has appointed to run this award scheme and questions should be directed to them. They have an email address for any queries please email: ku/oc/ebdluohstisainu//ecivres/remotsuc

Q. Will I be expected to do anything in return for receiving this award?

A. As this is a pilot scheme, we would expect all recipients to provide feedback to us during the course of the pilot to help with the evaluation and improvement of the scheme going forward.