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Targeted for junior/senior/grad level students majoring in Information Systems, Enterprise Integration combines the basic concepts of integrated systems with practical experience and their use in a business environment. Understanding integration requires an understanding of the business processes within a firm and between a firm and its external business partners. The book will help students understand conceptually how linkages form between business processes and how these linkages are supported by ERP systems. Case studies are included throughout to provide a balance of theory and practice.
Foreword vii Preface ix Part One: An Introduction To Enterprise Systems 1. Information Systems, Organizations, and Integration 3 2. Silos, Mousetraps, and Islands: A Chronicle of Information Systems in Organizations 13 3. The Challenge of Integration 37 Part Two: A New Environment For Enterprise Systems 4. Let's Get Horizontal: Toward a Process View of Organization 51 5. The Relentless Distribution of Information Technology 67 6. Data at the Core of the Enterprise 87 7. The Architecture of an Enterprise System 121 Part Three: Building Enterprise Systems 8. Planning for Enterprise Systems 137 9. The Design of Enterprise Systems 153 10. Realizing and Operating Enterprise Systems 173 11. People in Enterprise Systems 189 Part Four: Extending Enterprise Systems 12. Integrating Backward: Extending the Supply Chain 203 13. Integrating Forward: Meeting Demand and Managing Customers 223 14. Integrating Upward: Supporting Managers and Executives 241 Glossary 255 Index 267
