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ABOUT THIS BOOK
Mastering Communication
£23.99

MASTERING COMMUNICATION

PAPERBACK BY STANTON, NICKY

£23.99

ISBN
9780230216921
IMPRINT
PALGRAVE
 
 
EDITION
5TH ED. 2009
PUBLISHER
PALGRAVE MACMILLAN
STOCK FOR DELIVERY
LOW STOCK
FORMAT
PAPERBACK
PAGES
496 pages
PUBLICATION DATE
16 JUL 2009

DESCRIPTION

This book will help students improve their speaking, listening, reading and writing skills. It will give an understanding of the importance of good communication skills for their personal development and career. It is relevant to a variety of courses: HE, FE, Professional, Open University, A-level and International Baccalaureate.

CONTENTS

Preface.- Introduction.- Acknowledgements.- The Process of Communication.- Speaking Effectively.- Listening.- Human Interaction and Non-Verbal Communication.- Telephone, Voicemail and Mobile.- Interviewing.- Being Interviewed for a Job.- Communicating in Groups.- Running and Taking Part in Meetings.- Giving a Talk or Presentation.- Using Visual Aids.- Faster Reading.- Better Reading.- Writing/Emailing Business Letters.- Applying for a Job by Post or Email.- Writing/Emailing Reports.- Emails Notes or 'Memos', Messages, Attachments, Forms and Questionnaires.- Visual Communication.- Getting to Grips with Grammar.- Common Problems with English.- Appendices.- A Final Word.- Bibliography.- Answers to Exercises.- Index.