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Creating value through Operations Management. Operations Management provides readers with a comprehensive framework for addressing operational process and supply chain issues. This text uses a systemized approach while focusing on issues of current interest. The latest edition of this text has been revised to integrate a supply chain orientation.
PART 1 USING OPERATIONS TO COMPETE 2 1 COMPETING WITH OPERATIONS 2 Supplement A DECISION MAKING 33 2 PROJECT MANAGEMENT 52 PART 2 MANAGING PROCESSES 92 3 PROCESS STRATEGY 92 4 PROCESS ANALYSIS 122 Supplement B SIMULATION 156 5 QUALITY AND PERFORMANCE 174 6 CAPACITY PLANNING 218 Supplement C WAITING LINES 242 7 CONSTRAINT MANAGEMENT 262 8 LEAN SYSTEMS 294 PART 3 MANAGING SUPPLY CHAINS 322 9 SUPPLY CHAIN DESIGN 322 10 SUPPLY CHAIN INTEGRATION 354 11 LOCATION 388 12 INVENTORY MANAGEMENT 414 Supplement D SPECIAL INVENTORY MODELS 450 13 FORECASTING 462 14 OPERATIONS PLANNING AND SCHEDULING 502 15 RESOURCE PLANNING 540 Supplement E LINEAR PROGRAMMING 582 Appendix 1 Normal Distribution 1 Appendix 2 Table of Random Numbers 2 Glossary 000 Photo Credits 000 Name Index 000 Subject Index 000
