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SW: Operations Management with Connect Plus card
£62.05

SW: OPERATIONS MANAGEMENT WITH CONNECT PLUS CARD

MIXED MEDIA PRODUCT BY PATON, STEVE; CLEGG, BEN; HSUAN, JULIANA; PILKINGTON, ALAN

£62.05

ISBN
9780077137885
IMPRINT
MCGRAW HILL HIGHER EDUCATION
 
 
EDITION
PUBLISHER
MCGRAW-HILL EDUCATION - EUROPE
STOCK FOR DELIVERY
IN STOCK
FORMAT
MIXED MEDIA PRODUCT
PAGES
560 pages
PUBLICATION DATE
01 AUG 2011

DESCRIPTION

Operations Management is all around us and is integral to every industry. Using contemporary and engaging examples this brand new text book brings to life fundamental Operations Management principles and theories that are applicable to both manufacturing and service situations, reflecting the very latest developments in this dynamic field.

CONTENTS

Part I: Directing 1. Business strategy & Customer Orientation 2. Operations Strategy 3. Innovation Part II: Designing 4. Designing Supplier Relationships 5. Product and service design 6. Process design Part III: Managing 7. Capacity Planning and management 8. Supply chain and supply relationship management 9. Inventory planning and management 10.Lean operations and Just in Time (JIT) 11. Project management Part IV: Improving 12 Performance management 13.Quality management 14.Future directions in operations management