O'Brien's Introduction to Information Systems 16e reflects the contemporary use of enterprise-wide business systems. New real-world case studies continue to correspond with this industry reality. The text's focus is on teaching the future manager the potential effect on business of the most current IT technologies such as the Internet, Intranets, and Extranets for enterprise collaboration, and how IT contributes to competitive advantage, reengineering business processes, problem solving, and decision-making. The benchmark text for the syllabus organized by technology (a week on databases, a week on networks, a week on systems development, etc.) taught from a managerial perspective. O'Brien defines technology and then explains how companies use the technology to improve performance. Real world cases finalize the explanation.
MODULE I Foundation Concepts
1. Foundations of Information Systems in Business
2. Competing with Information Technology
MODULE II Information Technologies
3. Computer Hardware
4. Computer Software
5. Data Resource Management
6. Telecommunications and Networks
Module III e-Business Applications
7. e-Business Systems
8. Business Across the Enterprise
9. e-Commerce Systems
10. Supporting Decision Making
MODULE IV Development Processes
11. Business/IT Strategies for Development
12. Implementing Business/IT Solutions
MODULE V Management Challenges
13. Security and Ethical Challenges
14. Enterprise and Global Management of Information Technology
Review Quiz Answers
Selected References
Glossary for Business Professionals
Name Index
Company Index
Subject Index
