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Contents

Preface Acknowledgements List of contributors Guided tour Publisher's acknowledgements 1. Introduction to occupational psychology Learning outcomes 1.1 Introduction 1.2 Occupational psychology in the pre-First World War era 1.3 Occupational psychology in the First World War 1.4 Post-First World War and pre-Second World War 1.5 Occupational psychology in the Second World War 1.6 Occupational psychology in the 1940s to 1960s 1.7 Occupational psychology from the 1970s to the present 1.8 Challenges for occupational psychology in the 21st century 1.9 Conclusions Short-answer questions Further reading 2. Becoming a practitioner occupational psychologist and the consultancy cycle Learning outcomes 2.1 Becoming a practitioner occupational psychologist 2.2 Consultancy 2.3 The consultancy cycle 2.4 Writing a business/consultancy report 2.5 Ethics 2.6 Conclusions Short-answer questions Websites Further reading 3. Legislation applied to the workplace Learning outcomes 3.1 Introduction 3.2 United Kingdom law 3.3 European law 3.4 Types of discrimination 3.5 Protected characteristics 3.6 Avoiding discrimination 3.7 Summary Short-answer questions Websites Further information 4. Personnel selection and assessment Learning outcomes 4.1 Introduction 4.2 Job analysis 4.3 Job description 4.4 Person specification 4.5 Job advertisements 4.6 Selection process 4.7 Fairness in selection 4.8 Decision-making Multi-level impact of personnel selection and assessment Legal context Short-answer questions Case study: Personnel selection and assessment Further reading 5. Performance appraisal, career development, counselling and coaching Learning outcomes 5.1 Introduction 5.2 Performance appraisal 5.3 Career development, counselling and coaching Multi-level impact of performance appraisal and career development Legal context Short-answer questions Case study: Performance appraisal and career development/counselling Further reading 6. Well-being, stress and work--life balance Learning outcomes 6.1 Introduction 6.2 Well-being 6.3 Stress at work 6.4 Causes of stress at work 6.5 Consequences of stress 6.6 Outcomes of stress reduction 6.7 Healthy workplace Multi-level impact of stress Legal context Short-answer questions Case study: Well-being, stress and work-life balance Further information 7. Individual differences Learning outcomes 7.1 Introduction 7.2 Personality 7.3 Intelligence 7.4 Values, individual beliefs and behaviour Multi-level impact of individual differences Legal context Short-answer questions Case study: Individual differences Further reading 8. Training Learning outcomes 8.1 Introduction 8.2 Models of training<

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