CURRENT BASKET VALUE
£0.00

ORDERS AND CUSTOMER SERVICE OVER CHRISTMAS AND THE NEW YEAR

As we are based in university campuses which are closed over the Christmas and New Year break there will be a slight disruption to our services.

Please read this section carefully to understand the service we will be offering over the Christmas and New Year period (from 18th December until 4th January).

Order cut-off dates:

The last order date for Christmas delivery is midnight on 18th December, after this point we will not be able to guarantee delivery of your item before Christmas. Normal service from all suppliers will resume on 4th January 2016.

NB: If an item has to be ordered (i.e. not marked as 'IN STOCK for COLLECTION' or 'IN STOCK for DELIVERY') a definite date for delivery cannot be given.

As we work with so many suppliers, we cannot give definitive delivery estimates for any of the products on our site over the Christmas period. Although we will try our hardest to deliver any order placed for items which are in stock in time for Christmas, we cannot guarantee this for any orders placed after Sunday 18th December.

Because most of our shops, suppliers and courier are closed from Wednesday 21st December 2015 until Tuesday 3rd  January 2016 (Scotland = Wednesday 4th January), most orders placed during this period will not be despatched until we return from the Christmas and New Year break.

Customer Service

Over the festive period we are closed from 23rd to 27th December inclusive.

Otherwise our customer service opening hours are 9:00 am until 5.30 pm on:

28th December
29th December
30th December

Normal hours resume on Tuesday 3rd January 2016

Enquiries sent using our Enquiry Form will be responded to as soon as possible, but please be aware that response times may be increased due to the high volume of queries. Please do not send repeat emails as this will only slow the process down.

Finally, may we wish all our customers a very merry Christmas and a happy New Year.

Most of our suppliers and courier and postal services do not operate a service during the festive holidays so orders which you place during this time will not be processed until 4th January.

Getech - Laptops etc. - With product codes starting with GTECH - Will prioritise all orders placed by Friday 16th December

Avinity - laptops etc. - With product codes starting AVP - Will prioritise all orders placed by Monday 19th December

Keyphoto - Cameras etc. - With product codes starting KEY - Will prioritise all orders placed by Monday 19th December

Office Depot - Stationery etc. - With product codes starting ODEP - Will prioritise all orders placed by Tuesday 20th December

Peak - Headphones etc. - With product codes starting PEAK - Will prioritise all orders placed by Monday 19th December

We will endeavour to deliver these orders in time for Christmas but cannot guarantee this. All orders placed after this date are likely to be dispatched in the New Year.

Details of other specific cut-off dates for Christmas ordering is detailed in the text to the left of this.